Caroline is the Chief Privacy, AI and Data Responsibility Officer for Mastercard driving Mastercard’s Privacy and Data Responsibility Strategy; leading the global teams responsible for privacy, data and AI governance, in terms of legal compliance, policy and regulatory engagement was well as data management, governance and platforms.

Instrumental in preparing Mastercard for the EU GDPR, Brazil LGPD, California CCPA as well as other privacy and data-related laws globally. Led Mastercard’s activities to implement Binding Corporate Rules for all its activities in Europe and the UK, and to obtain privacy certifications under Global Cross-Border Privacy Rules and Privacy Recognition for Processors systems.

Steering Mastercard’s journey as a responsible data steward to embed strong privacy and data safeguards into the design of all products and services. Providing strategic advice to senior leadership on a broad range of privacy and data-related issues, including responsible AI, cybersecurity, open banking/open finance, data localization, digital identity and crypto currencies. Leading strategic enterprise-wide initiatives to modernize Mastercard’s Data Technology and Data Governance and to adopt pioneering Privacy-Enhancing Technologies (e.g., synthetic data, anonymization, clean rooms etc.).

Together with our Chief Data Officer, developed and launched Data & Tech Responsibility Principles and Mastercard’s enterprise AI Governance Policy, to enable responsible data and AI innovation through the development of tools, processes and policies core to fulfilling the company’s data strategy. Co-Chairs Mastercard’s AI & Data Council, leading executive governance across all AI including the use of AI for fraud protection and for Agentic Commerce, with oversight of high-risk use cases. Led Mastercard’s commitment to the EU AI Pact, aligning corporate AI strategy with forthcoming EU AI Act requirements; executive sponsor of Mastercard’s EU AI Act Compliance Program.

Member and expert contributor to policymakers, advisory bodies, academic institutions, think tanks and industry groups, including:

-Chair of the Board of Directors of the International Association of Privacy Professionals (IAPP)
-Vice-Chair of the Digital Finance Executive Committee of DIGITALEUROPE
-Member of the UK Financial Conduct Authority’s (FCA) Synthetic Data Expert Group
-Member of the OECD Data Free Flow with Trust (DFFT) Experts Community
-Member of the WEF AI Governance Alliance Co-chair of the I-COM Data Ethics Council

Passionate about the legal and societal implications of new technologies. Law degree from the U.C.L. in Belgium and the University of Buenos Aires in Argentina as well as a LL.M. degree in International Trade Regulation from the New York University. Admitted to the New York Bar.